1. Scope and Service Model
This Privacy Policy explains how ZEROHUE handles information across the public website, the anonymous local-first practice simulator, and account-based competition features.
ZEROHUE is a simulation product. Practice mode is designed to run primarily on your device, while competition mode uses server-managed records so events, rankings, and enforcement can rely on a shared source of truth.
- Public website use may generate standard technical requests needed to deliver pages and assets.
- Practice mode stores the main trading record locally in your browser rather than in a hosted user account by default.
- Competition mode adds account, event, ranking, and fairness-review records that are processed server-side.
2. Practice Mode Data Stored On Device
Practice mode is intended to be local-first. Portfolio snapshots, practice orders, transactions, replay markers, and related simulator preferences are stored in browser-managed storage on the device you are using.
Because practice mode is local-first, clearing browser storage, resetting the simulator, changing browsers, or moving to another device can remove or separate that local practice record.
- Portfolio snapshots and lightweight app state may be stored in localStorage or similar browser storage.
- Practice orders, transactions, and saved market history may be stored in IndexedDB.
- Practice data generally remains on-device unless you separately join a server-managed competition flow.
3. Competition Mode Account and Event Data Stored Server-Side
If you use competition features, ZEROHUE processes server-managed account and event information so participants can be ranked consistently and event rules can be enforced across all entrants.
Competition records can include your profile data, participant status, competition account balances, orders, transactions, rankings, eligibility or identity-review status where required, payout administration records where applicable, and related review history tied to an event.
- Email-based authentication and account session records
- Competition participant, account, order, transaction, and leaderboard records
- Risk, audit, eligibility-review, and payout administration records when required to operate an event
4. Device, IP, and Fairness / Risk Signals
To protect ranked competitions, ZEROHUE may process device, browser, network, and event-participation signals that help detect duplicate entries, abuse, manipulation attempts, or rule violations.
These signals are used for operational integrity and event fairness, not to build advertising profiles. We may review, retain, or act on such records when reasonably necessary to investigate suspicious competition activity.
- Device or browser-derived identifiers or hashes used for anti-abuse checks
- IP-related or network-related risk signals used for fraud and duplicate-entry review
- Fairness-review records, administrative notes, and enforcement outcomes tied to a competition
5. Public Leaderboard and Profile Visibility
Competition participation can make limited profile or ranking information visible to other users when an event is configured as public. Visibility depends on the event settings and the way leaderboard publication is configured.
Practice mode is not built around a public profile. Public-facing exposure is mainly associated with competition participation, public leaderboards, event pages, and related ranking views.
- A public event may display ranking-related fields such as nickname, public alias, return percentage, equity, or realized PnL.
- A private leaderboard setting can limit public exposure even when an event itself is visible.
- Administrative and fairness-review records are not treated as public leaderboard content.
6. Cookies, Local Storage, and IndexedDB Usage
ZEROHUE uses browser storage technologies to keep the simulator functional, recover state after refresh, store local practice records, and maintain operational safeguards such as replay markers and synchronization state.
At the time of this update, ZEROHUE does not use third-party advertising trackers or advertising cookies to profile trading behavior for marketing purposes.
- Essential session and preference storage
- Local simulator persistence for practice mode
- Operational storage used to restore, reconcile, or protect simulator state after reloads
7. Third-Party Services and Market Data Providers
ZEROHUE relies on third-party infrastructure and market-data providers to deliver portions of the product. Those providers may process requests or technical metadata as part of serving authentication, database, hosting, or market-data functionality.
Third-party services operate under their own terms and privacy practices. ZEROHUE uses them to support the product, not to sell your practice activity as advertising inventory.
- Authentication, database, and account infrastructure for competition mode
- Public exchange market-data sources such as Coinbase for simulated market data
- Hosting, security, and delivery infrastructure reasonably required to serve the application
8. Retention, Deletion, and U.S. Privacy Requests
Local practice data remains under your browser and device controls. You may clear it through in-product reset workflows or by removing relevant browser storage.
Server-managed competition records may be retained for operational, security, audit, dispute, ranking, settlement, or legal reasons, even if you later stop using a specific event or clear local browser data.
U.S. residents may contact us to request access, correction, deletion, or other privacy assistance where applicable law gives those rights. We may need to verify your request and may retain records where required for security, fraud prevention, dispute handling, tax administration, or legal compliance.
- Local practice records can usually be removed from the device by clearing browser storage or using simulator reset tools.
- Competition event records are not automatically removed by local practice resets.
- Questions about data handling, deletion, or U.S. privacy requests can be directed to our official support email.
9. Security and Limitations
ZEROHUE uses reasonable technical and operational measures to protect information relevant to the service. However, no browser environment, network path, or online service can be guaranteed to be completely secure or continuously available.
You are responsible for maintaining the security of your own device, browser environment, and access to any email account used for competition authentication.
10. Children, International Use, Policy Changes, and Contact
ZEROHUE is not directed to children under 13. Competition participation is intended only for users who are at least 18 years old and located where participation is legally permitted.
ZEROHUE may be accessed from multiple regions. You are responsible for understanding whether use of the service is permitted in your location and for complying with applicable local requirements.
We may update this Privacy Policy from time to time to reflect product changes, legal requirements, operational needs, or competition feature updates. The revised version becomes effective when posted with an updated date.
Questions about this Privacy Policy can be directed to our official support email.
